Frequently Asked Questions

SHIPPING DAMAGE?

If your order was damaged in shipping, please let our support team know immediately.  We take every precaution to prevent any damage during shipping with quality packing materials and practices.  However, once the order leaves our possession, it is no longer under our direct control.

If possible, please send us pictures of the damaged item(s) via email ecommercesales@thinkdynamic.com, and we will get the issue resolved as soon as possible.

MISSING SOMETHING?

If there is anything missing from your order, please call us at 1-844-525-7300 or email us at ecommercesales@thinkdynamic.com and we will correct the issue right away.  Your order satisfaction is important to us.

NEED HELP TROUBLESHOOTING?

Sometimes our computers require windows activation for them to perform correctly. That’s why we’ve included instructions along with your order. But in case you’ve misplaced yours or want to save them for your record – we’ve got you covered, please call us at 1-844-525-7300 or email us at ecommercesales@thinkdynamic.com